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Enterprise AI

Comprehending Responsible AI in Manufacturing Industry

Dr. Jagreet Kaur Gill | 02 May 2025

Responsible AI in Manufacturing Industry
10:07
Responsible AI in Manufacturing Industry

Introduction to Responsible AI in Manufacturing

AI in manufacturing streamlines its operations and reaps benefits by implementing AI in predictive maintenance, predictive process design, supply chain optimization, etc. But still, the industry is facing issues in some cases as AI is not justifying its decisions, but sometimes the wrong decision lets them pay a lot. Let’s discuss the need for Responsible AI in manufacturing through a case study of the Predictive Maintenance scenario. This process can save a lot of money and time by reducing and predicting machine breakdown. It can predict machine/tool failures.

However, it sometimes misses identifying maintenance requirements that led to idle workers, lost revenues, and customer trust. Besides, it may replace parts that still have a meaningful working life, wasting time and money. The manufacturer is also not able to recognize these cases because AI is not interpreting its result.

"A factory loses between 5% and 20% of its manufacturing capacity due to downtime-According to the International Society of Automation.”

These replacement and maintenance costs are high; therefore, correct decisions are required. Therefore Explainable AI in manufacturing is required to know the mistakes that the System made while making decisions. To solve these issues, Responsible AI may help to provide a system that could justify its decisions.

Artificial Intelligence can help create machines to perform specific tasks that normally require human intelligence. Click to explore our, AI Adoption Challenges and Solutions

What is Responsible AI in Manufacturing?

The White-box model is a solution to issues coming due to the opaque nature of ML models. It makes the system interpretable and empowers developers and customers to execute complex projects confidently. White-box models provide clear explanations of their behaviour, such as

  • How does the system make decisions?

  • Which parameters influenced the model decision more?

  • Does the system make the decision correctly or not?

  • What are the limitations of the system?

Responsible AI is reaping the benefits of improved efficiency and decreased downtime while increasing customer satisfaction in predictive maintenance, predictive process design, supply chain optimization, and more scenarios.

 

Ethics, ML interpretations, and human-centred and secure AI are the bases of the systems. They fulfil the principles based on human rights, morals, laws, regulations, and best practices for developing Machine Learning and Artificial Intelligence processes.

  • It acts as a bridge for transparency and trust to fill the gap between AI technology and consumers.
    Explainable AI techniques allow us to justify ML results in a format that humans can understand. Hence makes it easy to validate decisions.
  • Manufacturing industries can improve operational efficiencies and provide better and cheaper services through AI - this is only possible if they have enough trust in the models.
  • Transparent AI systems allow ML models to be debugged. They can check the logic and fairness of data, which leads to better development of ML models.
  • It advances the manufacturing industry services by building humanly interpretable, trustworthy, and effective AI systems.

What are the challenges of Responsible AI in Manufacturing?

AI systems are using black-box approaches to achieve high accuracy. Still, due to their complexity and lack of transparency, they lack accountability in the decision-making process, thus causing a lack of confidence in the AI system's decisions. In some cases where transparency is critical, we cannot use opaque models. Lack of fairness in AI applications has become a common issue. An increase in cases becomes a bottleneck for enterprises adopting AI.


If one could make AI applications transparent, understandable, and accountable, it could rapidly unlock innovation.

A solution to solve issues coming due to the opaque nature of ML models and makes the system interpretable and empowers the developer to execute complex projects. Responsible AI in Manufacturing Industry

Why do we need Responsible AI in Manufacturing?

Responsible Artificial Intelligence approaches in the manufacturing industry require:

  • Predictability, Agility, Resiliency: To develop manufacturing processes to reduce operational complexity, cost, and risks and maintain continuity in the business processes.

  • Transparency and Visibility: Reduce disruption by providing complete visibility of the system.

  • Deliver Customer Promises: Preserve customer promises by solving their queries with Explainable AI.

  • Manufacturing Efficiency: Increase production efficiency, which produces more goods in less time and helps increase revenue.

  • AI-driven Insights: Align the products by understanding customer behaviour, interest patterns, product recall data, and demands. AI provides a granular view of the products they manufacture.

  • Human-Centred: Make the system under the control of humans for social well-being.

What are the approaches for Responsible AI In the Manufacturing Industry?

Some principles make the AI system more accurate, feasible, and valuable for society. Such beliefs and principles must be infused into the AI system.

  • Responsible: It makes it more accountable for decisions while designing, developing, and deploying AI applications. In AI-based applications such as predictive maintenance, the major question that people ask is who will be responsible for the loss if the system makes wrong decisions. If AI systems mess up, there will be evidence that it can show a shortcoming of the system that is not taken care of or should be taken care of.

  • Equitable: AI systems must respect the law of equality. Therefore it is required to track and mitigate the bias in AI systems to provide equal opportunity to everyone. AI is taking deliberate steps to minimize unintended bias in AI capabilities. Responsible AI principles promise to give a fair system.

  • Traceable: Transparency makes the decisions and mistakes of an AI system traceable and takes action at the correct time, such as while failure detection system may justify that generator rotor bearing is not working properly because it is generating more temperature. It is required to be replaced in the coming days.

  • Reliable: Our system builds secure, safe, and effective capabilities in AI systems. It makes sure to use Privacy and Preserving AI approaches for the AI system’s safety and keep the system and confidential information secure.

  • Governance: The system always makes sure to detect and avoid the unintended consequences of the system, especially adverse ones. It is capable of deactivating the system that shows unintended behavior. In other words, it is all under the control of humans.

The process of using production management software or RPA tools to operate manufacturing. Manufacturing Process Automation

Use Cases of Responsible AI in Manufacturing

The Use Cases of Responsible Artificial Intelligence in the Manufacturing Industry are listed below:

Supply Chain

  • Supply chain optimization: AI system provides more accurate and fast capacity planning, productivity, high quality, lower costs, and greater output in supply chain operations. It ensures the raw materials for the manufacturing plants in the least possible time in a cost-effective manner. Responsible AI makes this process transparent and traceable, thus putting tasks under control and consideration.

  • Demand Forecasting: According to the market, product, and sales data and trends, it can predict sales in the market. Thus according to the forecast can fulfill the required demands on time. It can predict future sales more accurately than traditional techniques, making the process efficient and productive.

Predictive Maintenance

  • Machine Failure: Predicting machine failure before it happens could save much idle time and improve productivity. Replacing a machine can cost billions, so to spend money only when required, Responsible AI could help. By giving a proper justification for its decision that the machine will fail at a particular time.

  • Preemptive Maintenance: AI systems make it possible to service repairs are made as they are required, rather than proactively repairing equipment before it fails using data generated from sensors such as electrical current, vibration, and sound

  • Fault Detection: Similarly, it is used to detect faults using AI systems. It can predict equipment failure signs well before they happen. It can improve the efficiency of the maintenance process and reduce overall maintenance costs and time.

A technology-driven approach that uses Internet-connected machinery to observe the production process. Taken From Article, Enabling IoT Solutions for Smart Manufacturing

Conclusion

Responsible AI in manufacturing is a critical aspect of the industry's digital transformation. It helps to ensure that AI-powered systems and technologies are designed, developed, and deployed ethically and transparently. By taking a responsible approach to AI, manufacturers can benefit from the increased efficiency, flexibility, and scalability that AI can provide, while minimizing the risks of unintended consequences and negative impacts on workers, customers, and the broader society.

Next Steps with Responsible AI

Talk to our experts about implementing compound AI system, How Industries and different departments use Agentic Workflows and Decision Intelligence to Become Decision Centric. Utilizes AI to automate and optimize IT support and operations, improving efficiency and responsiveness.

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dr-jagreet-gill

Dr. Jagreet Kaur Gill

Chief Research Officer and Head of AI and Quantum

Dr. Jagreet Kaur Gill specializing in Generative AI for synthetic data, Conversational AI, and Intelligent Document Processing. With a focus on responsible AI frameworks, compliance, and data governance, she drives innovation and transparency in AI implementation

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